Payment policies: Online sessions are to be paid in full 24 hours in advance of the session, or in cash on the day of an in-person session. 

Cancellation policy / Lateness: You are responsible for the time and date of your session. For cancellations with less than 24 hours' notice, full payment is due to be paid. If you are late for a session, you are required to notify Hannah ASAP. A session can still take place, but it cannot go over the allocated time due to her schedule. 

Refund Policy: All sales are final; Hannah does not accept returns or issue refunds.

Results - Hannah cannot predict or guarantee that you will attain a particular result. By partaking in a session or using the information provided on this webpage, you accept and understand that results differ for each individual, and fully agree that there are no guarantees as to the specific outcome or result you can expect from using the information you receive on this Website or in a session. 

Sessions - It is the client’s responsibility to state what should be done during the session. Failure to do so during the session is no grounds for refunds or do-overs.

Online sessions - Individual online sessions may not be recorded by Hannah or a client without consent. Group workshops via Zoom may be recorded for educational purposes, marketing purposes and as a replay for participants only.

If you are participating in an online event, each space must be paid for, and each person viewing declared. No exceptions.

Testimonials - Hannah presents real-world experiences, testimonials and insights about people’s experiences with her website and services for illustration purposes only. They are shared with consent from the individuals. The testimonials, examples, and photos used are of actual clients and results they personally achieved. They are not intended to represent or guarantee that current or future clients will achieve the same or similar results; rather, these testimonials represent what is possible for illustrative purposes only. 

Error and Omissions - Although every effort is made to ensure the accuracy of information that is on or through this Website, the information may inadvertently contain inaccuracies or typographical errors. You agree that Hannah is not responsible for the views, opinions or accuracy of facts referenced on or through her Website, or of those of any other individual or company affiliated with her business or her in any way. Because practices are constantly evolving, you agree that Hannah is not responsible for the accuracy of her Website, or for any errors or omissions that may occur. 

Exclusive material - the website information and session material are the intellectual property of and owned by Hannah Gauss, and all copyrights. You do not have permission to share, sell or publish or modify any of the material. Hannah reserves the right to cease communications and take recourse to legal action against anyone infringing these rights. 

Copyright – The copyright of the website and all materials contained within the website shall remain the property of Hannah Gauss.

Terms & Conditions Changes – Hannah may replace or modify these at any time at our discretion. If there is a major change, we will notify you prior to this. Then you may choose whether or not to continue to utilise Hannah’s services.